WinAWin Cookie Policy

At WinAWin, we use cookies and similar tracking technologies to make your experience on our website smoother, safer and more personalised. This WinAWin Casino Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when you visit winawin.com. By continuing to browse our site, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our platform. Here at WinAWin, we rely on cookies to deliver core website functionality, improve security, and tailor content such as promotions and bonus offers to your interests.

Types of Cookies We Use

Our WinAWin platform uses several categories of cookies, each serving a different purpose. Below is an overview of how we classify and use them:

• Strictly Necessary Cookies: We use these cookies to enable essential features such as account login, secure navigation, and session management. Without these, our casino games and payment systems may not function correctly.
• Performance and Analytics Cookies: We collect anonymised data about how visitors use our site, including which pages are viewed most often and how long players spend browsing WinAWin Casino's game library.
• Functionality Cookies: We use these to remember your settings, such as preferred currency (EUR, USD, CAD, AUD, NZD, NOK or supported cryptocurrencies) and language selection.
• Advertising and Targeting Cookies: Our WinAWin team uses these cookies to deliver relevant advertising, measure campaign effectiveness, and present offers like our welcome bonus or reload promotions based on your interests.
• Third-Party Cookies: Some cookies are placed by trusted partners, including payment processors and analytics providers, to help us improve service delivery and detect fraudulent activity.

Why We Use Cookies

We at WinAWin believe transparency is essential when it comes to handling your data. Our use of cookies serves several practical purposes, including:

• We ensure that our website and account features work properly across desktop browser and mobile browser versions.
• We remember your login details so you do not need to re-enter your WinAWin login credentials every time you visit.
• We track your gaming activity to improve our services, including game recommendations and loyalty point calculations under our Comp Points system.
• We measure the performance of our Welcome Package, free spins offers, and other promotions to ensure fair and accurate delivery.
• We detect unusual account behaviour to protect you from fraud and unauthorised access.

Cookies and Promotional Offers

Our Vegas-style promotions, including the welcome bonus up to EUR 4,550 plus 300 free spins, rely in part on cookies to track eligibility and ensure that bonus codes such as WIN100, WIN50, WIN75, WIN25 and LIVE100 are applied correctly to your account. If you search for terms like "WinAWin casino promo code" or "WinAWin no deposit bonus codes," please note that cookies help us verify that such offers are presented accurately and only to eligible players. We do not use cookies to extend eligibility to restricted jurisdictions or players excluded under our terms, such as those from Sweden regarding VIP and loyalty benefits, or from Finland regarding the Welcome Package.

Third-Party Cookies and Game Providers

Because our platform features games from numerous providers such as NetEnt, Pragmatic Play, Evolution, Play'n GO and many others, some cookies may originate from these third parties to ensure smooth game loading and performance tracking. Our WinAWin Casino website also integrates payment providers such as Visa, Mastercard, Skrill, Neteller, Interac and various cryptocurrency processors, which may set their own cookies to facilitate secure transactions. We do not control these third-party cookies directly, but we require our partners to comply with applicable data protection standards.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to:

• View and delete existing cookies stored on your device
• Block cookies from specific or all websites
• Set your browser to notify you when a cookie is being placed
• Disable cookies entirely, although this may limit certain website features

Please note that disabling strictly necessary cookies may prevent you from logging into your WinAWin account, accessing the WinAWin app, or completing deposits and withdrawals. If you choose to block functionality or advertising cookies, you may still use our site, but some personalised features, including tailored bonus offers, may not be available.

How Long Cookies Remain Active

The duration of cookies varies depending on their purpose. Session cookies are deleted automatically once you close your browser, while persistent cookies may remain on your device for a set period, ranging from a few days to several months, in order to remember your preferences across visits. We periodically review our cookie retention periods to ensure they remain proportionate to their intended purpose.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of winawin.com after any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, our support team is available 24/7 via live chat, email, or our online contact form. You can reach us directly at [email protected]. For unresolved disputes, you may also contact EGIS at [email protected]. We at WinAWin are committed to ensuring that your experience with us remains transparent, secure, and enjoyable, whether you are exploring our games, claiming a WinAWin bonus, or simply browsing our site.